The Central Bank of India has released an official notification inviting online applications for the recruitment of Customer Service Associate (CSA) for 5 vacancies. This is a great opportunity for graduates seeking a career in the banking sector with a focus on customer service and client relationship management.
Candidates interested in this position should apply online before the last date on March 8, 2025.
Central Bank of India Recruitment 2025 – Overview
| Organization | Central Bank of India |
|---|---|
| Post Name | Customer Service Associate (CSA) |
| Total Vacancies | 5 |
| Job Type | Full-Time |
| Application Mode | Online |
| Starting Date to Apply | February 21, 2025 |
| Last Date to Apply | March 8, 2025 |
| Qualification Required | Any Graduate |
| Age Limit | 20 to 28 Years |
| Location | Across India (as per bank requirements) |
| Official Website | Central Bank of India |
What are the Important Dates for Central Bank of India CSA Recruitment 2025?
| Event | Date |
|---|---|
| Notification Release Date | February 21, 2025 |
| Starting Date for Online Application | February 21, 2025 |
| Last Date to Apply Online | March 8, 2025 |
| Admit Card Release Date | To be announced |
| Examination/Interview Date | To be notified |
What is the Eligibility Criteria for the Customer Service Associate Position?
Educational Qualification:
- Candidates must possess a Bachelor’s degree in any discipline from a recognized university.
- Strong communication and interpersonal skills are preferred.
Age Limit (as of February 21, 2025):
- Minimum Age: 20 years
- Maximum Age: 28 years
Age Relaxation (As per Government Rules):
- SC/ST: 5 years
- OBC (Non-Creamy Layer): 3 years
- PwBD: 10 years
What is the Application Fee for Central Bank CSA Recruitment 2025?
| Category | Application Fee |
|---|---|
| SC/ST/PwBD | ₹100/- (inclusive of GST) |
| All Other Categories | ₹750/- (inclusive of GST) |
The application fee is non-refundable and can be paid online via debit card, credit card, net banking, or UPI.
How to Apply for Central Bank of India Customer Service Associate Recruitment 2025?
Step-by-Step Application Process:
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Visit the Official Website:
- Go to the Central Bank of India Official Website.
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Navigate to the Recruitment Section:
- Click on “Career with us” and select the Customer Service Associate Recruitment 2025 link.
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Register and Fill Application Form:
- Create an account using a valid email ID and mobile number.
- Fill in personal, educational, and work experience details accurately.
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Upload Required Documents:
- Recent passport-sized photograph
- Signature (scanned copy)
- Educational certificates and other relevant documents
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Pay the Application Fee:
- Use online payment methods to pay the applicable fee.
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Submit and Save:
- Review the filled details carefully.
- Submit the application form and download the acknowledgment receipt for future reference.
What is the Selection Process for Central Bank of India CSA Recruitment 2025?
The selection process consists of the following stages:
Online Examination:
- Objective-type questions covering reasoning, quantitative aptitude, and English language.
Personal Interview:
- Shortlisted candidates from the written exam will be called for an interview.
Document Verification:
- Selected candidates must provide original documents for verification.
Final selection will be based on overall performance in the online test and interview.
What is the Job Role of a Customer Service Associate?
- Handling customer inquiries and providing solutions.
- Managing bank products and services information.
- Assisting in account openings, transactions, and service requests.
- Resolving customer complaints in a professional manner.
- Promoting and cross-selling bank products.
This position is ideal for candidates with strong communication skills and a customer-oriented approach.
Why Should You Apply for the Central Bank of India CSA Recruitment 2025?
- Secure Government Job: Stability and career growth in the banking sector.
- Professional Development: Gain experience in customer service and banking operations.
- Attractive Salary Package: Competitive pay with additional benefits.
- Work-Life Balance: Fixed working hours with weekends off (as per bank policy).
FAQs – Central Bank of India Customer Service Associate Recruitment 2025
What is the starting date to apply for Central Bank of India CSA 2025?
The online application process started on February 21, 2025.
What is the last date to apply for the CSA post?
The last date to apply online is March 8, 2025.
What is the eligibility to apply for the CSA position?
Candidates must have a graduation degree in any discipline from a recognized university.
What is the maximum age limit to apply?
The maximum age limit is 28 years (with age relaxation for reserved categories).
How many vacancies are available under this recruitment?
A total of 5 vacancies are available for the Customer Service Associate post.
What is the application fee?
- SC/ST/PwBD: ₹100/-
- General/OBC/EWS: ₹750/-
What is the selection process?
Candidates will be selected through an online examination, followed by a personal interview and document verification.
Where can I apply for this recruitment?
Visit the official website to apply online.
Click here to know more.
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